TERMS & CONDITIONS

Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the Web Site and our mobile applications. Your use of our Web Site or our mobile application constitutes your agreement to follow these Terms and Conditions and to be bound by them.


TERMS AND CONDITIONS MAY CHANGE

Reclaimed Warehouse reserves the right to update or modify these Terms and Conditions at any time without prior notice.  By continuing to use the Web Site or our mobile applications, you are agreeing to the revised Terms and Conditions. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site or mobile applications.


ELIGIBILITY

 
 

shipping 

 
 

returns

You must be at least 13 years old to use the Web Site or our mobile applications. If you are under the age of majority in your state of residence (a minor) your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only access and use the Web Site and our mobile applications with permission from your parent or legal guardian.


Our shipping and processing charges cover the cost of processing your order, handling and packing the products you purchase and delivering them to you.  Please contact the store within 7 days to report any damage to your merchandise due to shipping.     


We take great pride in the quality and craftsmanship. If you are not happy with your purchase, you may return the item(s) within 7 days. An original receipt or gift receipt is required for all returns and exchanges.

Refunds:
Delivery fees are non-refundable. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount on the gift receipt. Returns with the original receipt will be refunded in the original form of payment. Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days). 

Items non-eligible for returns or exchanges:

  • Monogrammed items
  • Gift cards
  • Made to Order items, including custom rugs and furniture
  • Final sale items 
  • Items damaged through normal wear and tear

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